Privacy Policy
Dr. Panda Limited Privacy Policy, last updated 4 November 2017  

 

Summary: Dr. Panda is committed to making sure that kids’ privacy is safeguarded and we aim to comply with all (privacy) regulations worldwide, like COPPA in the US. If you want to know what data is collected by our apps and how this is handled, you can read our policy underneath. If you have any question or concern, send us an email via support@drpanda.com, we are here to help.

Our company and its subsidiaries (together “Dr. Panda” or “We”) might collect information on the usage of the apps we produce for parents and children (the “Games”) and on the usage of our website for adults and parents www.drpanda.com (the “Website”). According to privacy legislation in several countries and territories this information might be considered personal data and in such case the gathering and usage is subject to certain rules. Our privacy policy aims to comply with these rules and give our users a clear understanding of what we – and certain third parties – collect and how this information is used.

What is collected through our Games

Flurry (Yahoo)
We work with third party analytics provider Flurry (Restricted Version). You can read their privacy policy here: http://www.flurry.com/legal-privacy/privacy-policy, and more specifically for the Restricted Version here.

For every device a Game is installed on, Flurry may collect some analytical information. Please refer to the appendix below for the exact data collected. Flurry does not share this information with any third-party.

We collect this information to improve performance and reliability of our Games and to get a better understanding of what users in general prefer. We do not link any of this information in any way to individuals or any other information we might obtain. We do not share, sell or in any other way give other persons or companies outside Dr. Panda access to this information, unless in order to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the information changes due to a merger, acquisition or restructuring involving Dr. Panda Limited.

If you’d like to opt out of these analytics, you can do so here: https://developer.yahoo.com/flurry/end-user-opt-out/  Doing this will opt you out of data collection for all of our apps on the device you complete the process with. This means if you use multiple devices to play our games, you will have to complete the opt out process once per device.

Unity Analytics
Unity technologies makes the software engine for some of our Games. It collects analytical information to better understand your use of our Games and to improve them for you. Unity does not share any personal information with other third parties. Unity will use the collected information only in anonymized form for their own products. The information collected by us is used solely to improve our service and we do not provide this information to any third party, unless in order to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the information changes due to a merger, acquisition or restructuring involving Dr. Panda Limited.

For more information on Unity please see the privacy policy here: http://unity3d.com/legal/privacy-policy, and for more information on the exact data collected you can refer to the appendix below.

SuperAwesome
SuperAwesome is a (COPPA) compliant ad network that provides contextual advertising and does not collect identifiers to track users. It serves adds based on user behaviour. We use the SuperAwesome Development Kits in some of our Games.

If a user views one of the ads within our Games, a hashed ID is created from the user’s IDFA in combination with a randomized ID and non-personal information collected via their device. This hashed ID is also used for the purpose of ad frequency capping. If a user has limited ad tracking through their device, then a hashed ID would not be created from their technical information and they may see certain ads more repetitively since there would be no ad frequency capping enabled.

Information that is collected through our Games by SuperAwesome will be available to SuperAwesome and Dr. Panda only and is not shared with any third party.

For more information on SuperAwesome please click here: https://www.superawesome.tv/privacy-policy.

Also note that SuperAwesome guarantees to be COPPA compliant and is certified as such by the KidSAFE Seal Program.

Dr. Panda
Next to the information collected with help of third-parties, most of our apps also note your IP address and use this to determine the country the device is located. The IP address is not stored on our systems, but we keep track of the country our app is functioning in. This information cannot be connected to a unique device and is never shared with third parties.

Our QR enabled apps (the “QR App”) require you to scan a QR code to activate the QR App. The QR code, a regional code (indicating the country the QR App is located) and a random number (generated based on the hardware characteristics of the device the QR App is installed on, but which cannot be used to determine any specifications of this hardware) is forwarded to our servers and stored there. This information is only used to verify the QR App is only functioning on a limited number of devices at the same time and is not shared outside Dr. Panda. If you install the QR App on more devices, the first authorization (based on the random number) will be deleted and this will de-authorize the first device to run the QR App.

What third parties collect via our Websites

Our Websites are intended for use by parents and adults and use Google Analytics (third party scripts) that collect the following information and might (also) store such information as a cookie on the device you use to access our webpage:

  • Demographics (browser language, country, city);
  • System information (browser, OS, service provider);
  • Mobile (OS, service provider, screen resolution);
  • Acquisition channel (source from where user clicked, most of it is not revealed by Google);
  • Site behaviour (which pages users visit, duration of visit); and
  • Remarketing list (remembers user visit via cookie for future advertising).

In order for you to use any of our Websites you should agree with the placement of the specific cookies and their use.

Our and third party use of this information
Information that is collected on our Websites by scripts from Google will also be available to Google. Dr. Panda has no control over the collection or usage of this information by Google and does not accept any liability for the same. However, we believe that the collection and usage of information by Google is compliant with relevant regulations. According to the disclosures of Google they will use this information as follows:

According to the best of our knowledge Google uses the information collected to provide us with a better understanding of the use of our Websites and of the preferences of our visitors. Google will also use the information collected to personalize advertisements that are shown to you while surfing the web or while using Google services. Please refer to http://www.google.com/policies/privacy/ and more specifically here: https://support.google.com/adwordspolicy/answer/143465?hl=en&rd=1 for more information. You can also opt-out using the following Google tool: Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout/). Click here to opt-out of Google Analytics.

We use the information collected through our Websites for getting a better understanding of the use of our Websites and the preferences of our visitors. We do not use this information for any other purpose or make it available to any other party, unless in order to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the information changes due to a merger, acquisition or restructuring involving Dr. Panda.

We do not collect any other information
When you download and use our mobile applications, or surf our Websites, we don’t require you to provide any information and we don’t collect any personal information, except general information like unique device identifiers, or cookies (as specified above) to anonymously identify your computer or device so we can deliver a better experience. We do not share such information with third parties.

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can remove the information.

To receive our newsletter, we need your email address
We provide a free, optional newsletter that you can elect to receive by submitting a request on our parent and adult directed Websites. In order to provide you with the newsletter, we require you to provide your email address. We use the email address only to provide you with the newsletter and for no other purpose. And you can opt out of receiving the newsletters at any time.

You can ask privacy questions
If you have any questions or concerns about our privacy policies, please contact us: support@drpanda.com.

You can review more privacy-related information
This privacy policy was last updated on 30 October 2017. Our privacy policy may change from time to time, and we explicitly reserve our right to do so. If we make any material changes to our policies, we will place a prominent notice on our website or application.

PRIVO-Cert™ Safe Harbor Certification Program
Dr. Panda Limited is a Member of the PRIVO-Cert™ Safe Harbor Certification Program (the “Program”). As a participating member in the Program, Dr. Panda Limited adheres to the strict information collection, use and disclosure requirements set forth by the Program. PRIVO is an independent, third-party organization committed to safeguarding children’s personal information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The PRIVO certification seal posted on this page indicates that Dr. Panda Limited has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at +86 (0) 28 8459 6439 or support@drpanda.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com

Our post address is:
Dr. Panda
Renmin South Road Section 4 No. 3 Raffles City Tower 1
Floor 11, Room 1103
Zipcode: 610000
China, Sichuan, Chengdu

 

APPENDIX

Flurry collects the following information through our Games:

  • Unique Device Identifier (a unique number that lets us tell the devices apart);
  • IP Address (the internet address the Game uses to connect to the Internet; this information is used to know in which country the device is and then deleted from Flurry’s systems);
  • Device type (e.g. iPad 2, Galaxy S3, etc.);
  • OS version (type of operating system and the version thereof);
  • Game version (specific Game(s) and the versions thereof); and
  • Length of play session.

Unity collects the following information through our Games:

  • unique device identifier generated from the device MAC/IMEI/MEID (which is immediately converted into a different number using a one-way hash);
  • a number identifying the app that is running;
  • country of installation (mapped from IP address, which is not retained);
  • build version (Unity version);
  • device manufacturer and model;
  • operating system and version running on your system or device;
  • browser type;
  • language;
  • the make of the CPU, and other technical information on the CPU;
  • a number indicating if the app is in debug modus;
  • the DPI (screen pixel density);
  • graphics card type, vendor name and other technical specifications of the graphics card;
  • graphics card driver name and version (example: “nv4disp.dll 6.10.93.71″);
  • graphics API in use (example: “OpenGL 2.1″ or “Direct3D 9.0c”);
  • amount of system and video RAM present;
  • current screen resolution;
  • version of the Unity Player;
  • version of the Unity Editor used to create the content;
  • sensor flags (e.g. device support for gyroscope, touch pressure etc.)
  • a checksum of all the data that gets sent to verify that it did transmit correctly;
  • a timestamp of when the data was received (collected from server);
  • unique device ID and AD ID; and
  • application or bundle identification of the game installed.

Information that is collected through our Games by Unity will be available to Unity and is shared by Unity in de-identified and/or aggregated form with certain third parties. We have explicitly indicated to Unity that our products are aimed at children under 13 (which means Unity is aware that the handling of information should be COPPA compliant).